Customer Verification Agent - Financial Services

Join Kredivo Group, a leading financial technology company in Indonesia, as a Customer Verification Agent. In this critical role, you will ensure the accuracy and integrity of customer data through meticulous verification processes, contributing directly to our mission of providing seamless financial services. Based in Jakarta Barat, you will be part of a dynamic team dedicated to maintaining the highest standards of data accuracy and customer trust.

As a Customer Verification Agent, your daily tasks will involve cross-referencing customer information with various data sources, including government databases, credit bureaus, and internal systems. You will use tools like Kredivo's proprietary verification software and Excel to streamline your work. This role is perfect for someone with a keen eye for detail and a passion for ensuring data integrity in the financial sector.

At Kredivo Group, you will have the opportunity to grow within a supportive environment. With competitive salary ranging from Rp 5,000,000 to Rp 8,000,000 per month, this is your chance to make a meaningful impact in the financial technology industry.

📋 Tanggung Jawab Pekerjaan

• Verify the accuracy of customer information by cross-referencing with government databases, credit bureaus, and internal systems.
• Use Kredivo's proprietary verification software and Excel to streamline the verification process.
• Ensure compliance with data privacy regulations and internal policies.
• Document and report discrepancies in customer data to the relevant teams.
• Collaborate with other teams to resolve data-related issues and improve verification processes.
• Provide support to the customer service team by resolving data-related queries.
• Maintain high standards of accuracy and integrity in all verification tasks.
• Participate in continuous improvement initiatives to enhance data verification processes.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in data verification or a related field.
• Strong attention to detail and accuracy.
• Familiarity with government databases and credit bureaus.
• Proficiency in using Excel and basic data analysis tools.
• Good communication skills to interact with various teams effectively.
• Ability to work under pressure and meet tight deadlines.
• Understanding of data privacy regulations and internal policies.
• Willingness to learn and adapt to new verification tools and processes.

🛠️ Keahlian

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