Account Officer - BDO Unibank (Bali, Indonesia)

Join BDO Unibank as an Account Officer in beautiful Bali and play a pivotal role in driving financial growth while delivering exceptional customer service. This position offers a unique opportunity to contribute to our expanding portfolio in Indonesia, leveraging advanced tools like Core Banking System and CRM software to manage customer accounts and transactions efficiently.

As an Account Officer, you will be the primary point of contact for our clients, ensuring their financial needs are met with professionalism and dedication. You will work closely with our team of financial experts to develop and implement tailored solutions, while also providing excellent customer service to maintain strong relationships.

This role is perfect for a motivated professional with a background in finance or banking, seeking to make a meaningful impact in a dynamic and supportive environment. If you are passionate about financial services and eager to grow within a reputable institution, we invite you to apply and be part of our journey in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain customer accounts, ensuring accurate and up-to-date information in the Core Banking System.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Develop and implement financial solutions tailored to individual client needs.
• Monitor account activity, identify trends, and recommend improvements to enhance customer satisfaction.
• Collaborate with the sales and marketing teams to upsell products and services.
• Stay updated with industry trends and regulatory requirements to ensure compliance.
• Conduct regular reviews of customer accounts to identify opportunities for growth.
• Build and maintain strong relationships with clients to foster long-term loyalty.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Banking, Business Administration, or a related field.
• Minimum of 3 years of experience in a banking or financial services role, preferably in account management.
• Strong knowledge of banking products and services, including savings accounts, loans, and credit cards.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Proficiency in using Core Banking System and CRM software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with regulatory requirements and compliance standards in the banking industry.
• Certification in financial services or banking is a plus.

🛠️ Keahlian

Lowongan Terkait